Providing software support and training to customers while ensuring high customer satisfaction in a tech - driven dental care company. Handling requests via calls, chat, and remote tools during installations.
About the role
- NHS Strategy and Delivery Consultant leading NHS strategy and delivery consultancy projects. Working with NHS to embed a strategic commissioning tool with a strong emphasis on healthcare strategy.
Responsibilities
- Lead the scale and embed phase of a strategic commissioning tool across the organisation
- Translate healthcare policy, NHS priorities, and commissioning needs into practical delivery plans
- Work closely with product and technical implementation teams to ensure the tool is usable, adopted, and aligned to strategic goals
Requirements
- An independent consultant
- Strong understanding of healthcare policy, commissioning drivers, and strategic priorities and proven programme/project delivery experience in complex NHS environments
- Ability to work effectively with product teams and technical delivery functions (even if not a “technical PM”)
- Nice-to-have: Experience delivering within an ICB environment
- Nice-to-have: Exposure to NHS product / digital delivery programmes (e.g. FDP experience)
- Nice-to-have: Direct experience in strategic commissioning or commissioning transformation
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