Hybrid Product Marketing Specialist – MarkLogic, Semaphore

at Progress

• Job title: Product Marketing Specialist – MarkLogic, Semaphore
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $76,500 - $94,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Burlington, United States

About the role

• Product Marketing Specialist supporting customer marketing initiatives for MarkLogic and Semaphore. Collaborating with various teams to drive customer success and product adoption.

Responsibilities

• Support the execution of customer marketing programs that celebrate customer success and increase product adoption
• Help create customer-facing assets—case studies, testimonials, success videos, and spotlights—showcasing measurable impact and ROI
• Partner with Customer Success, Product Marketing, and Demand Generation to assist with retention and expansion campaigns
• Maintain and update the customer advocacy library and assist in coordinating customer participation in references, events, and analyst briefings
• Conduct basic data and sentiment analysis on customer engagement metrics to inform future programs
• Draft and edit content for newsletters, webinars, and community features highlighting customer innovation and outcomes
• Collaborate cross-functionally to ensure consistent messaging and storytelling across campaigns and platforms

Requirements

• 1–3 years of marketing experience—preferably in product marketing, customer marketing, or a related B2B SaaS/software marketing role
• Strong writing and storytelling skills with a customer-centric mindset
• Detail-oriented, proactive, and comfortable managing multiple projects in a fast-paced environment
• Analytical and curious, eager to use data and feedback to guide program improvements
• Bachelor’s degree in marketing, communications, business, engineering or a related field
• Exposure to data, analytics, or AI-driven software solutions is beneficial
• Familiarity with customer advocacy, lifecycle, or community marketing programs is beneficial
• Comfort working with cross-functional technical and marketing teams in a global organization is beneficial
• Demonstrable AI skills in the development of content creation and sales aids is beneficial

Benefits

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
• Tuition Reimbursement program
• Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays
• A variety of leave plans, including Parental Leave
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health