About the role

  • Client Director managing client relationships and program delivery, ensuring alignment with operational needs. Collaborating with agency leadership to strengthen program impact and client satisfaction.

Responsibilities

  • Serve as the primary point of contact for client leadership and program stakeholders.
  • Build and maintain trusted relationships with procurement teams, agency leadership, and operational stakeholders.
  • Maintain a regular onsite presence with client teams to ensure alignment, responsiveness, and strong working relationships.
  • Facilitate regular client meetings, program reviews, and strategic planning discussions.
  • Identify opportunities to expand program utilization across departments, teams, or functional areas.
  • Partner with agency stakeholders to anticipate workforce needs and align staffing solutions accordingly.
  • Collaborate with program leadership to introduce new solutions, services, or staffing models that support evolving client priorities.
  • Help maximize the long-term value and impact of the program through proactive engagement and solution development.
  • Leverage experience in government sales and account management to strengthen the partnership and ensure program success.
  • Provide strategic insights on workforce trends, hiring challenges, and talent availability.
  • Support the client in developing effective workforce strategies aligned with program capabilities.
  • Partner closely with the Program Director to ensure staffing delivery aligns with client expectations and operational needs.
  • Communicate client priorities and feedback to the program delivery team.
  • Escalate and resolve client concerns when necessary to maintain program performance and client satisfaction.

Requirements

  • Minimum Experience: Experienced

Job title

Program Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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