Client Strategy Program Manager at Vanguard leading projects to strengthen client loyalty and long - term relationships. Collaborates with teams to implement strategic initiatives and manage stakeholder engagement.
About the role
- Program Manager for Trading Cards initiatives at eBay. Leading cross-functional projects to drive category growth and strategic clarity in e-commerce.
Responsibilities
- Own and lead a portfolio of strategic initiatives across Trading Cards (e.g., category growth plays, seller programs, partnerships, incentives, operating model improvements.
- Partner with category leadership to shape priorities, frame decisions, and translate strategy into executable plans.
- Develop clear problem statements, success metrics, and execution roadmaps for each initiative.
- Act as a connective tissue across Category, Programming, Product, Marketing, Ops, Finance, Legal, Trust, and Analytics.
- Influence without authority: aligning teams around shared outcomes and clear ownership.
- Partner with external sellers, creators, and strategic partners to drive execution where needed.
- Bring structure to ambiguity: define processes, templates, operating rhythms, and documentation where they add value.
- Identify repeatable patterns and help scale best practices across the Trading Cards portfolio.
- Balance speed with discipline — enabling the team to move fast without breaking fundamentals.
Requirements
- Bachelor’s degree or equivalent experience in Business, Marketing, Engineering, or a related field; advanced degree preferred.
- 5+ years of operating experience in e-commerce, marketplaces, or startup experience in Strategy, Ops, or PMO functions.
- Strategy consulting, banking or similar experience preferred
- Demonstrated ability to lead complex, cross-functional initiatives end-to-end, with ability to influence senior leaders and external partners
- Strong analytical skills: comfort with financial modeling, ROI analysis, and KPI design
- High ownership mindset with strong attention to detail and follow-through.
Benefits
- target bonus
- restricted stock units (as applicable)
- a full range of medical, financial, and/or other benefits
- 401(k) eligibility
- various paid time off benefits, such as PTO and parental leave
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