Billing Manager at QBE supporting financial operations and leading billing and collections processes. Responsibilities include monitoring delinquent accounts and managing budgeted resources.
About the role
- Billing Analyst focusing on DME and oxygen billing operations with hybrid work in Plano, Texas. Analyzing payment trends and driving denial resolution for revenue cycle functions.
Responsibilities
- Hybrid schedule: On-site 3 days per week in Plano, TX
- Analyze billing, claims, and payment data to identify trends, irregularities, and denial patterns
- Investigate root causes of denied/underpaid claims, including policy discrepancies and documentation gaps
- Recommend and implement corrective actions to prevent future denials and improve collections
- Collaborate with billing, coding, and reimbursement teams to strengthen process accuracy and compliance
- Independently troubleshoot issues with minimal oversight—self-starter mindset required
- Create reports and dashboards using advanced Excel skills to support revenue recovery and operational insights
- Apply quality assurance principles to ensure accuracy, integrity, and compliance across billing workflows
Requirements
- Medical billing experience required, with strong knowledge of DME billing
- Oxygen experience is required (oxygen equipment, supplies, or related services)
- Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, formulas, data analysis)
- Prior experience as a Billing Analyst or similar revenue cycle role
- Strong analytical and investigative ability; comfortable working with large datasets
- Proven ability to research complex payer issues and follow through with recommendations
- Solid understanding of payer rules, medical claim workflows, and denial management
- Quality- and process-focused with exceptional attention to detail
- Strong communication skills for cross-team collaboration and issue escalation.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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