Billing Coordinator managing customer service for billing inquiries and supporting billing functions at FCCI Insurance Group.
About the role
- Billing Specialist managing end-to-end billing processes and client account balances at Transtar Insurance Brokers. Ensuring accurate invoicing and timely payment posting in a supportive environment.
Responsibilities
- Manage client account balances and monitor outstanding debts and credits.
- Collect and verify all information required to accurately process billing transactions.
- Review and validate data entered into the system to ensure accuracy of final invoices.
- Generate and distribute invoices to customers in a timely and professional manner.
- Record and post received payments accurately.
- Send payment reminders and follow up with customers regarding outstanding balances, as assigned.
- Respond to customer inquiries and resolve billing discrepancies or concerns promptly and courteously.
- Prepare and provide billing activity reports to management as needed.
Requirements
- Proficiency in Microsoft Office Suite, especially Excel.
- Strong mathematical and analytical skills.
- Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Minimum of 2 years of experience in an office or administrative environment.
- High school diploma or equivalent required.
Benefits
- Competitive salary and potential performance-based bonuses
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
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