Premium Billing Specialist providing customer support for insurance billing inquiries through phone and live chat. Handling payments and ensuring compliance standards in a health insurance environment.
About the role
- Billing Specialist at Verisk overseeing invoicing processes and customer interactions. Collaborating across departments to ensure accurate billing and compliance in a hybrid working environment.
Responsibilities
- Review customer contracts to ensure proper invoicing
- Generate and distribute customer invoices accurately and timely, ensuring compliance with contract terms and billing requirements
- Prepare and process billing adjustments for various business products
- Collaborate with business units, sales representatives, and other finance departments to resolve billing related inquiries and disputes
- Handle billing related customer inquiries and provide supporting information
- Upload invoices and overview company accounts on customer portals (i.e., Ariba, Coupa)
- Active participation in the implementation of a new accounting software, including providing input, testing functionalities, and identifying potential improvements
- Supporting supervisor with ad hoc activities
- Comfortable dealing with numbers and processing of financial information
- Prepare and maintain process related documentation
- Recommend improvements in processes to increase effectiveness of operations
- Participate in Month End reporting closing activities
- Prepare monthly and ad-hoc supporting data for reporting based on requests from senior team members
- Work with auditors
- Complete all responsibilities as outlined in annual Performance Plan
- Complete all special projects and other duties as assigned.
Requirements
- Minimum 2 years of experience in billing
- Bachelor’s degree in accounting preferred
- Very good command of English
- Willingness to show initiative
- Proficiency in using MS Outlook, Word, and Excel (including pivot tables / v-lookup’s)
- Oracle experience preferred but not required
- Proactive approach to problem solving
- Ability to multi-task and work in a fast-paced environment
- Good communication and interpersonal skills
Benefits
- private medical care
- life insurance
- Employee Capital Plans (PPK)
- paid vacation and sick leave in line with the Polish Labour Code
- flexible working arrangements through a hybrid work model
- access to professional development programs
- work environment focused on well-being and career growth
- access to sports and wellness programs
- well-being initiatives
- team-building events
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