Hybrid Claims Fraud Consultant

Posted 5 days ago

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About the role

  • Claims Fraud Consultant supporting UK Claims team in fraud strategy. Influences fraud operations and ensures adherence to market-leading practices for operational excellence.

Responsibilities

  • Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong working relationship.
  • Provide fraud expertise, supporting the UK Claims Manager with large or complex cases and presentations to reinsurers and internal stakeholders.
  • Initially manage fraud claims directly, later supporting leadership as the team grows, and contribute to the design and delivery of technical training to strengthen fraud capability.
  • Contribute to the development of the Global Claims Platform, shaping efficient processes and driving its evolution.
  • Support the long-term fraud strategy, establish robust governance and performance frameworks, and ensure adherence to protocols and case strategies.
  • Lead change initiatives to improve efficiency, digital adoption, and customer experience, while acting as the final escalation point for complex or high-value fraud cases.

Requirements

  • Proven experience in managing Claims Fraud, aware of current market strategies.
  • A high level of technical competency, which can be demonstrated in case handling and through case discussion.
  • A high level of knowledge of market-leading Fraud tools such as SIRA.
  • Ability to utilise data to interpret performance trends and translate insights into actionable commercial strategies.
  • Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners.

Benefits

  • Enjoy hybrid working, with a mix of home and office days.
  • Access to learning resources, mentorship and a growth plan tailored to you.
  • Private healthcare, gym discounts, wellbeing programs and mental health support.

Job title

Claims Fraud Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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