LIMS Consultant on Professional Services team implementing Labbit software for laboratories. Collaborating with customers to understand needs and configure solutions for successful implementation.
About the role
- Workforce Management Senior Consultant leading forecasting and staffing strategy for multi-skilled operations. Enhancing customer experience outcomes and enabling operational excellence.
Responsibilities
- Build and enhance dashboards and reporting that drive clarity around staffing needs, trends, variances, and performance.
- Translate complex data into clear insights and recommendations for leaders and stakeholders.
- Maintain/Enhance staffing models (Forecasting/Capacity) and resource optimization strategies across multi‑channel, multi‑skill environments.
- Support workforce redesign initiatives including staffing mix optimization, skill‑based routing, and future‑state operating models.
- Lead end‑to‑end consulting engagements including scope definition, delivery, and execution.
- Present findings, communicate risks, and provide guidance to leaders at all levels.
- Recommend and implement enhancements related to WFM tools, routing logic, analytics platforms, and workforce processes.
- Identify automation opportunities to streamline forecasting, scheduling, and reporting practices.
- Support the rollout of new systems, ensuring adoption and effective change management.
Requirements
- 5+ years of Workforce Management experience in service delivery, insurance operations
- Strong expertise in forecasting, capacity planning, staffing modeling, and WFM technology.
- Exceptional analytical skills with the ability to interpret large data sets and build compelling data stories.
- Proficiency with tools such as Excel, Power BI/Tableau, WFM platforms
- Demonstrated experience leading projects, influencing cross‑functional teams, and delivering measurable outcomes.
- Strong communication skills with the ability to present confidently to senior leaders.
- Bachelor’s degree or equivalent experience.
Benefits
- Comprehensive and competitive benefits package
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Consultor CO with expertise in S/4 HANA and financial analysis for technological transformation. Working with companies to enhance their technological evolution and projection internationally.
Strategic IT Advisor transforming organizations through the strategic use of technology and AI innovation for clients at GadellNet. Addressing holistic technology needs to drive efficiency and profitability.
Strategic IT Advisor at GadellNet consulting on technology use and AI innovation for client growth. Collaborating with key stakeholders to develop effective IT strategies.
Strategic IT Advisor transforming organizations through technology and AI innovation at GadellNet. Providing consulting that drives efficiency, satisfaction, and profitability for clients.
Energy Resource Adoption Forecasting Consultant supporting energy transition through efficiency, demand response, and electrification strategies. Collaborating with teams to conduct forecasting and project analysis.
Senior Consultant designing and implementing data and analytics solutions for clients. Engage with clients on projects from start to finish while ensuring high - quality delivery and adopting solutions.
Consultant executing client engagements in Construction and Real Estate advisory and compliance. Responsible for delivering quality client deliverables and engaging in business development initiatives.
Consultant Neonatologist providing expert neonatal care to newborns at a Government Hospital. Managing acute and chronic conditions while collaborating with a multidisciplinary healthcare team.
Senior Consultant driving AI - enabled analytics solutions in life sciences at Trinity. Leading client engagements, training junior staff, and scaling analytics capabilities in an entrepreneurial environment.