Hybrid Product Owner

at Premera Blue Cross

• Job title: Product Owner
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $111,900 - $190,200 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, SQL
• Location requirements: Hybrid, Mountlake Terrace, United States

About the role

• Product Owner III acting as a critical voice of the customer within Agile teams at Premera. Eliciting business requirements and driving innovation through clear communication and collaboration.

Responsibilities

• Act as the Voice of the Customer to the Agile team.
• Understand the business and product strategies and represent them to the Agile team.
• Facilitate the relationship with the business partners and user community, bringing their voice to the Agile team.
• Demonstrates business and product expertise with deep domain knowledge.
• Act as a liaison with business stakeholders by planning, conducting and leading analysis efforts for new product implementations.
• Lead Agile team backlog refinement sessions to identify scope of work.
• Collaborate with the Manager of Product and other Product Owners to develop a roadmap of features and user stories.
• Collaborate with business partners, IT partners and Agile teams to develop clear and concise measurable outcomes and business value; Identify, define, write, and refine, business requirements in the form of features and user stories with clear acceptance criteria.
• Actively collaborate with the Agile team through solution design and development.
• Coordinate with other Product Owners to ensure alignment on solution, priorities, and dependencies.
• Manage user acceptance testing.
• Approve and accept business user stories, enablers, and tech debt product backlog items (PBIs).
• Facilitate product and release demo, taking accountability for feedback and outcomes.
• Clearly communicate release content and value to business partners and IT leadership.
• Prioritize issues and collaborate to make decisions required to resolve them weighing the pros/cons, risks, and dependencies.
• Leverage data to guide product strategy.
• May lead or guide user acceptance testing with end users.
• Build, own, maintain, prioritize, optimize, and sequence the integrated team (PBI) backlog in collaboration with Engineers and other stakeholders.
• Prioritize backlog of user stories in alignment with product roadmap.
• Collaborate with the Agile team on a regular cadence to refine the backlog.
• Collaborate with the Agile team to identify dependencies on other teams.
• Coordinate dependencies with other Product Owners in preparation for Program Increment Planning.
• Provide guidance in assessing product opportunities and risks and utilize KPIs and metrics to optimize product.
• Identify ways to improve processes and accelerate value to our customers.
• Identify ways to continually improve on quality standards.
• Identify opportunities to improve efficiency.
• Mentor more junior staff within the team.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Information Systems or Computer Science or equivalent. (Required)
• Five (5) years of business systems analysis experience. (Required)
• Experience in a software development environment with Agile development practices, including Scrum and SAFe.
• Knowledge of Agile delivery models.
• Experience using SQL for data analysis.
• Knowledge of healthcare or health insurance industry.
• Knowledge of product development tools including Azure DevOps Services, Visual Studio, Confluence, and Product Plan.

Benefits

• Medical, vision, and dental coverage with low employee premiums.
• Voluntary benefit offerings, including pet insurance for paw parents.
• Life and disability insurance.
• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
• Generous paid time off to reenergize.
• Tuition assistance for both undergraduate and graduate degrees.
• Employee recognition program to celebrate anniversaries, team accomplishments, and more.
• Flexible on-campus model for hybrid employees with access to on-site resources, networking opportunities, and team engagement.
• Commuter perks for a less impactful trip to work on the environment and wallet.
• Free convenient on-site parking.
• Subsidized on-campus cafes for fun and affordable lunchtime connections with colleagues.
• Engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
• Fitness & well-being center offering both in-person and virtual workouts and nutritional counseling.
• On-campus games such as shuffleboard or ping pong to take a brain break.