Sales Zone Manager leading team and ensuring excellent customer service at PostFinance Store. Responsible for product sales and directing service requests in Fribourg.
Responsibilities
You are responsible for advising customers and selling our products and services in the Sales Zone of the PostFinance Store
In this role, you focus the Sales Zone on sales activities and ensure that simple customer service requests are directed to digital channels or the postal network
You lead the team, actively support your employees and motivate them to perform at their best
You actively collaborate with the team in the Sales Zone
Requirements
Basic commercial training, ideally with further training in the financial sector
Experience in selling financial services and in personnel management
Service-oriented commitment and a professional demeanour, even in unexpected situations
Excellent knowledge of French; knowledge of other languages would be an asset
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