Hybrid Finance Operations Assistant

Posted 1 hour ago

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About the role

  • Finance Operations Assistant supporting the Credit & Collections team at DWF. Involves training in a collaborative environment with responsibility for collections and cashiering functions.

Responsibilities

  • Supporting the Credit & Collections Supervisor and wider Finance team
  • Play a key role in the day-to-day running of the Collections and Cashiering functions
  • Help maintain service levels across shared inboxes
  • Triage incoming emails, issue copy invoices, prepare statements of account, and distribute queries to the appropriate colleagues in line with firm processes
  • Support workflow management across the firm by maintaining client assignments
  • Prepare batch invoice files
  • Process debt write-offs in line with approval authorisations
  • Assist with credit risk reviews for new client onboarding
  • Regular interaction with internal stakeholders and clients

Requirements

  • Good written and verbal communication skills
  • Good organisational and time management skills
  • High attention to detail with a focus on accuracy and quality
  • Comfortable user of Microsoft Office (Word, Outlook and Excel)
  • Ability to work well under pressure and manage competing priorities
  • Willingness to learn and take on new tasks
  • Interest in finance, credit control or professional services
  • Experience managing shared inboxes or high volumes of emails
  • Familiarity with finance or billing systems (training provided)

Benefits

  • We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
  • We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all.
  • We aim to create a positive experience for all candidates and offer any adjustments or additional support needed.

Job title

Finance Operations Assistant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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