Key Account Manager driving ecommerce strategies and business growth for brands in Southeast Asia. Collaborate with teams and develop strategies to optimize performance across platforms.
About the role
- Ecommerce Assistant supporting the Digital Team of Bird & Blend Tea Co. Owning website content updates and reporting metrics to improve user experience.
Responsibilities
- Own the publishing of products and updating of website content using Shopify (website platform).
- Own reporting and analysis of all relevant metrics to inform improved activity.
- Work with digital agencies and third-party sites (or internal channel owners) to manage tasks.
- Updating our blog and improving imagery and customer experience across the website.
- Helping to administer Shopify apps & implement website updates.
- Assisting the Brand Team to bring new products, campaigns and marketing activity to life across digital channels.
- Conduct SEO fixes & reporting activities
- General administrative / ad hoc tasks to support the Digital Team.
Requirements
- Passion and tons of it! For tea (but not essential!), digital media, technology, customer service, food, creative skills, business, people, or all of the above!
- Drive and initiative, willingness to get stuck in where needed
- Organised and proactive in your approach to your own work and development.
- Comfortable working with technology but with a creative mind too.
- Thrive in a busy environment & consistently perform to a very high standard.
- Previous experience setting up, maintaining or working on a website - be this for fun or for previous roles.
- An analytical mindset - used to working with numbers and / or spreadsheets.
- Excellent written/verbal communication skills.
- Endless enthusiasm and positivity. You leave people feeling energised and with more clarity about what they should be doing and why they’re doing it.
Benefits
- Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company-sponsored pension scheme, ensuring peace of mind and financial stability in retirement.
- Holiday accrual that grows with loyalty : Enjoy 25 days holiday (plus bank holidays ) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service.
- Your birthday off!
- Life Insurance & Income Protection: providing financial security and peace of mind for you and your families.
- Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc.
- Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed.
- Complimentary drinks and snacks : Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office.
- Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation.
- Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well-being and address any personal or work-related challenges.
- Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax-efficient savings.
- Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back.
- Dog-friendly office: Bring your furry friend to work and enjoy a pet-friendly environment that promotes work-life balance and companionship.
- Enhanced family friendly policies, flexible working and are always open to discussing your individual circumstances!
Job title
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Degree requirement
No Education Requirement
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