About the role

  • Ecommerce Assistant supporting the Digital Team of Bird & Blend Tea Co. Owning website content updates and reporting metrics to improve user experience.

Responsibilities

  • Own the publishing of products and updating of website content using Shopify (website platform).
  • Own reporting and analysis of all relevant metrics to inform improved activity.
  • Work with digital agencies and third-party sites (or internal channel owners) to manage tasks.
  • Updating our blog and improving imagery and customer experience across the website.
  • Helping to administer Shopify apps & implement website updates.
  • Assisting the Brand Team to bring new products, campaigns and marketing activity to life across digital channels.
  • Conduct SEO fixes & reporting activities
  • General administrative / ad hoc tasks to support the Digital Team.

Requirements

  • Passion and tons of it! For tea (but not essential!), digital media, technology, customer service, food, creative skills, business, people, or all of the above!
  • Drive and initiative, willingness to get stuck in where needed
  • Organised and proactive in your approach to your own work and development.
  • Comfortable working with technology but with a creative mind too.
  • Thrive in a busy environment & consistently perform to a very high standard.
  • Previous experience setting up, maintaining or working on a website - be this for fun or for previous roles.
  • An analytical mindset - used to working with numbers and / or spreadsheets.
  • Excellent written/verbal communication skills.
  • Endless enthusiasm and positivity. You leave people feeling energised and with more clarity about what they should be doing and why they’re doing it.

Benefits

  • Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company-sponsored pension scheme, ensuring peace of mind and financial stability in retirement.
  • Holiday accrual that grows with loyalty : Enjoy 25 days holiday (plus bank holidays ) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service.
  • Your birthday off!
  • Life Insurance & Income Protection: providing financial security and peace of mind for you and your families.
  • Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc.
  • Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed.
  • Complimentary drinks and snacks : Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office.
  • Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation.
  • Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well-being and address any personal or work-related challenges.
  • Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax-efficient savings.
  • Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back.
  • Dog-friendly office: Bring your furry friend to work and enjoy a pet-friendly environment that promotes work-life balance and companionship.
  • Enhanced family friendly policies, flexible working and are always open to discussing your individual circumstances!

Job title

Ecommerce Assistant

Job type

Experience level

Mid levelSenior

Salary

£26,279 - £28,140 per year

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job