About the role

  • Accounts Receivable Representative responsible for payment processing and account management for Viamericas. Collaborating with internal teams to maintain financial health and agency operations.

Responsibilities

  • Assist with the daily processing and application of deposits.
  • Monitor the assigned portfolio of agencies regularly to ensure timely follow-up on past-due accounts.
  • Conduct collection calls to resolve outstanding balances and maintain healthy account status.
  • Manage and deactivate inactive agencies as needed, following internal procedures.
  • Provide real-time support to agencies by actively responding to inquiries via phone and chat.
  • Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal.
  • Attend periodic Information Security training provided by Viamericas.
  • Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

Requirements

  • Educational background in Business Administration, Accounting, Finance, or a related field.
  • Bilingual in English and Spanish
  • Strong interpersonal and communication skills.
  • Proven ability to work collaboratively in a team environment, with a sense of responsibility and sound decision-making abilities.
  • Experience in customer service, including managing challenging client interactions.

Benefits

  • Environment of growth and learning
  • Best in class products

Job title

Accounts Receivable Representative

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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