Head of Full Service Operations leading a field team to enhance service quality and drive marketplace transition at Lancaster Puppies. Managing operations across Pennsylvania and Ohio.
About the role
- Operations Advisor managing investor reporting processes at PNC. Ensuring accurate reporting and risk compliance for assigned contracts in a team environment.
Responsibilities
- Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
- Establishes and monitors process performance measurements and business impact.
- Prepares performance statistics and reports for internal stakeholders and senior management.
- Monitors the production workflow and assists team members with escalated process issues.
- Independently identifies and resolves exceptions and serves as a point of escalation.
- Monitors effectiveness and efficiency of production and/or process.
- Determines and/or drives change and improvement efforts in production and/or processes.
- Ensures the business adheres to policies, procedures and regulatory standards.
- Independently resolves compliance issues and drives risk mitigation activities.
Requirements
- Four years prior loan servicing experience, preferably in an investor reporting related function.
- Knowledge of basic financial calculations.
- Ability to manage multiple tasks simultaneously.
- Strong organizational skills.
- Detailed oriented and personally accountable to meeting aggressive deadlines.
- Strong problem-solving skills.
- Ability to work independently.
- Ability to thrive in a team environment, both as a team member and a team leader.
- Ability to analyze and make quality decisions in a demanding but rewarding environment.
- 2+ years of relevant professional experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Associate, Process Manager at Capital One responsible for enhancing processes for customer satisfaction. Engage teams and drive adherence to standards while managing transactions and communications with clients.
Supporting surgical procedures in a multi - professional team at AGAPLESION DIAKONIEKLINIKUM ROTENBURG, which is a major teaching hospital in Lower Saxony, Germany.
Operationstechnische Assistentin providing assistance in medical endoscopy for AGAPLESION DIAKONIEKLINIKUM ROTENBURG. Involves patient monitoring and execution of sedation procedures in a multidisciplinary team.
Gerontopsychiatrische Pflegefachkraft responsible for the care of elderly residents. Join NOVITA to support their dignified living and well - being in Sulzbach am Main.
Commercial Cost Operations Analyst at HP's Commercial PC Business Unit driving end - to - end cost management and stakeholder collaboration. Supporting product development with cost analysis and stakeholder engagement in R&D and Supply Chain.
Supervisor of Installation Operations at ScriptPro overseeing installation projects and supporting Field Installation Engineers. Ensuring efficient operations and high standards in pharmacy automation systems.
Wealth Operations Administrator providing operational support for trust accounts at First Bank & Trust. Responsibilities include transaction processing, reconciliation, and client interaction.
Vice President, Market Facing Operations leading operational excellence for Small Commercial/Middle Market Business Center at Travelers. Focused on delivering measurable results and driving business growth.
Operations Team Member responsible for cremation and memorial services at Gateway Services. Engaging with pet parents while performing various operational tasks in a compassionate environment.