Onsite Lead Detection & Investigation Analyst – Inbound Zelle Fraud

Posted 1 hour ago

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About the role

  • Detection & Investigation Analyst Lead with PNC in the Zelle Fraud organization. Responsible for analyzing suspicious activity and minimizing fraud risk across customer transactions.

Responsibilities

  • Reviews and investigates customer cases, reports and work for potential and actual loss
  • Minimizes fraud, Anti-Money Laundering and/or organizational risk
  • Performs early detection of suspicious activity
  • Controls and prevents losses
  • May lead the work of and/or train detection and investigation staff
  • Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
  • Recommends disposition
  • Identifies gaps and control enhancements
  • Uses defined research procedures to identify and resolve issues
  • Identifies trends and escalates as appropriate
  • Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss

Requirements

  • university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
  • must demonstrate appropriate knowledge, skills, and abilities for a role

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Job title

Lead Detection & Investigation Analyst – Inbound Zelle Fraud

Job type

Experience level

Senior

Salary

$37,000 - $61,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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