Digital Accessibility Analyst evaluating and enhancing the accessibility of digital platforms for CBC/Radio-Canada. Focusing on audits, reporting, and collaboration with product teams to improve user experience.
Responsibilities
Plan and conduct audits for web, mobile and streaming services using a mix of manual and automated testing, aligned with in-house standards and external frameworks like WCAG and the Accessible Canada Act.
Analyze and diagnose issues, identifying the root causes of accessibility barriers and assessing their impact on the user experience.
Create clear, prioritized reports that offer practical, actionable recommendations for our development and product teams.
Track bug fixes, validate delivered solutions and document any regressions.
Work with teams during early development phases (discovery, design and acceptance criteria definition) to incorporate accessibility requirements from day one.
Actively contribute to in-house documentation (guides, design patterns, checklists, examples) by enhancing existing content and proposing new tools.
Review public accessibility feedback and user testing data to help categorize issues and guide meaningful fixes.
Suggest improvements to our workflows and tooling to make accessibility testing more consistent and efficient across all platforms.
Requirements
At least three years’ relevant experience in digital accessibility, specialized QA or functional analysis for digital products.
Deep familiarity with WCAG (2.1/2.2) guidelines, WAI-ARIA and digital accessibility best practices.
Proven experience performing manual and automated accessibility audits/testing across web, mobile and connected TV platforms.
Ability to prioritize issues based on risk, user impact and the technical effort required to fix them.
Strong proficiency with evaluation tools (e.g., Axe, ARC Toolkit, WAVE) and assistive technologies (e.g., VoiceOver, NVDA/JAWS, voice control or equivalent).
Understanding of Agile environments and digital delivery cycles (user stories, acceptance criteria, reviews, CI/CD, QA).
Comfort working in partnership with product, design and development teams; diplomatic and solutions-oriented approach.
Proven ability to make complex issues understandable and positively influence teams.
Ability to work diligently and independently, be organized and manage priorities effectively.
Knowledge of, or passion for, the digital media industry a definite asset.
Solid command of French; working knowledge of spoken and written English an asset.
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