Account Manager supporting a portfolio of customers in environmental compliance, maintaining communication and ensuring timely data submission. Focus on customer relationships and data - driven problem - solving.
About the role
- Account Manager II managing long-term client relationships within PNC's Treasury Management organization. Providing sales support and serving as a liaison between clients and operational units.
Responsibilities
- Developing and maintaining assigned long-term client relationships
- Providing sales or consultative support to clients
- Serving as the liaison between clients and operational servicing units
- Participating in pricing and resource discussions
- Identifying and developing new servicing opportunities with existing clients
- Forecasting and tracking key account metrics
- Managing processes outlined in the contract
- Serving as an escalation point for high severity requests or issues
Requirements
- 3+ years of relevant / direct industry experience
- Treasury Management experience is preferred
- University / college degree preferred
- Ability to negotiate servicing agreements and fees
- Knowledgeable of customer needs and satisfaction
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- between 15 to 25 vacation days each year, depending on career level; and years of service
- maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law
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