Relationship Manager managing customer portfolios and developing sales processes at Access Bank UK. Collaborating across teams in a dynamic international banking environment.
Responsibilities
Identify prospects and generate contact programme.
Identify customer requirements, analyse needs and match these to the appropriate service to be sold (bespoke where necessary).
Typically through customer meetings and response to tender documents.
Give tailored presentations and/or demonstrations of products and identify features and benefits that meet the customer needs to progress the sale.
Analyse evolving customer needs through consultancy relationship building.
Co-ordinate implementation process of sales made.
Manage own compliance/contingency/risk issues.
Undertake presentation and develop relationships within and outside the Bank to promote products and services.
Manage a portfolio of customers
Requirements
Sales experience.
Proven interpersonal skills.
Product Knowledge – specific.
Professionally qualified.
Extensive commercial business interactions and exposure to Sub-Saharan African markets
Experience in Banking customer services
Experience with building relationships and achieving targets
Ability to interact professionally with clients
Ability to prioritise workload and be self-sufficient.
Excellent MS Office, including Excel, Word and Outlook skills.
Excellent telephone and written communication skills.
Benefits
Eligible for a discretionary performance-related annual bonus
We put 10% of salary into your pension, even if you don’t contribute yourself.
25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 years
Company funded Employee Assistance Programme
Benefits supporting you and your family, such as death-in-service benefit
Share in Access Bank success by investing in our share plans after 5 years of service
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