About the role

  • Relationship Manager managing customer portfolios and developing sales processes at Access Bank UK. Collaborating across teams in a dynamic international banking environment.

Responsibilities

  • Identify prospects and generate contact programme.
  • Identify customer requirements, analyse needs and match these to the appropriate service to be sold (bespoke where necessary).
  • Typically through customer meetings and response to tender documents.
  • Give tailored presentations and/or demonstrations of products and identify features and benefits that meet the customer needs to progress the sale.
  • Analyse evolving customer needs through consultancy relationship building.
  • Co-ordinate implementation process of sales made.
  • Manage own compliance/contingency/risk issues.
  • Undertake presentation and develop relationships within and outside the Bank to promote products and services.
  • Manage a portfolio of customers

Requirements

  • Sales experience.
  • Proven interpersonal skills.
  • Product Knowledge – specific.
  • Professionally qualified.
  • Extensive commercial business interactions and exposure to Sub-Saharan African markets
  • Experience in Banking customer services
  • Experience with building relationships and achieving targets
  • Ability to interact professionally with clients
  • Ability to prioritise workload and be self-sufficient.
  • Excellent MS Office, including Excel, Word and Outlook skills.
  • Excellent telephone and written communication skills.

Benefits

  • Eligible for a discretionary performance-related annual bonus
  • We put 10% of salary into your pension, even if you don’t contribute yourself.
  • 25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 years
  • Company funded Employee Assistance Programme
  • Benefits supporting you and your family, such as death-in-service benefit
  • Share in Access Bank success by investing in our share plans after 5 years of service

Job title

Relationship Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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