Director responsible for customer growth and strategy in AI sector. Leading key accounts and driving growth initiatives for Plotdesk GmbH in hybrid work setting.
Responsibilities
You will take responsibility for our key accounts
Drive growth initiatives and ensure our customers get the maximum value from our AI platform
Build long-term partnerships
Develop a deep understanding of complex AI solutions and help customers generate real business value
Requirements
Several years of experience in strategic Account Management or Customer Success Management
Proven track record in B2B sales, particularly in upselling and customer growth
Excellent communication skills in German and English (business fluent / negotiation-level)
Experience managing enterprise customers and complex stakeholder structures
Analytical thinking and the ability to make data-driven decisions
Bonus: Experience with SaaS products or AI technologies
Bonus: Experience with CRM systems and customer success tools
Benefits
Hybrid work model (office & remote)
No corporate fluff and significant autonomy
Real opportunity to shape strategy — from customer strategies and product development to market expansion
Exciting clients ready to use AI for meaningful business outcomes, not just flashy visuals
A collaborative team — and a good sense of humor (meme-savvy)
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