Entry level engineering role at NTT DATA responsible for onsite and remote technical support. Proactively resolving incidents and ensuring service continuity to clients with emphasis on quality.
About the role
- Field Service Technician responsible for installation and technical support of medical imaging products. Engaging with clients and providing training on systems with flexible working arrangements.
Responsibilities
- Preparation and installation of our medical products – on-site and remotely
- Communication with customers and their IT departments
- Technical service: troubleshooting, returns, repairs
- Training medical staff in the use of our systems
- Travel (domestic)
Requirements
- Service-oriented mindset, pragmatism and a solution-focused approach
- Enjoyment in interacting with customers
- Interest in medical technology and willingness to travel
- Fluent German (C1)
- Solid English (at least B1)
- Technical education (e.g., IT specialist in system integration) or equivalent experience with knowledge of Windows, networking, and hardware/software installation
Benefits
- Tax-free benefits in kind (e.g., DE Ticket, sports pass, BahnCard 50)
- 30 days of vacation
- An innovative product and a friendly company culture
- Meaningful work with genuine medical impact – you help physicians and clinics improve patient care
- Flexibility and a dynamic way of working – you actively contribute to shaping our processes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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