Entry level engineering role at NTT DATA responsible for onsite and remote technical support. Proactively resolving incidents and ensuring service continuity to clients with emphasis on quality.
About the role
- Field Service Engineer providing after-sales services for Emerson's measurement products and instrumentation solutions. Responsible for installation, diagnostics, maintenance, and customer support.
Responsibilities
- Provide after-sales services (proposals, solutions, maintenance and so on) for our customers who use our products
- Provide support for the installation and commissioning of measurement and analytical instruments
- Diagnose equipment issues, perform repairs, investigate root causes, and offer technical advice to customers
- Conduct inspections, calibration, and preventive maintenance of measurement instruments
- Provide guidance on product usage and optimization, and respond to technical inquiries from customers
- Perform initial setup, parameter configuration, communication settings, and functional optimization for newly delivered instruments at Emerson Chiba Service Center
Requirements
- Interested / motivated to work on-site (e.g.: plants, customers’ plants/field locations)
- General knowledge of instrumentation
- Technical background
- Business /native levels of Japanese proficiency at reading, writing, listening and speaking
- Soft skill-set such as communication and good relation building with customers and respective counterparts
Benefits
- Employee Assistance Program
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
- Competitive benefits plans
- Variety of medical insurance plans
- Recognition
- Support for ongoing career development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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