Entry level engineering role at NTT DATA responsible for onsite and remote technical support. Proactively resolving incidents and ensuring service continuity to clients with emphasis on quality.
About the role
- Field Engineer Intern conducting power studies and optimizing electrical systems for Shermco Industries. Supporting senior engineers with installations, maintenance, and on-site technical assistance.
Responsibilities
- Collaborate with experienced field service engineers to provide on-site technical assistance for electrical systems, including installations and testing.
- Perform routine maintenance tasks and inspections to guarantee the optimal performance and compliance of electrical equipment.
- Utilize your problem-solving skills to diagnose technical issues and implement effective solutions, ensuring minimal downtime for our clients.
- Engage with clients in a professional and customer-centric manner, addressing inquiries, providing technical expertise, and maintaining high levels of customer satisfaction.
- Maintain detailed records of service activities, including service reports, client feedback, and any necessary product modifications.
- Work closely with cross-functional teams, including engineering and R&D, to contribute to continuous improvement initiatives and innovative projects.
Requirements
- Currently Seeking a Bachelor's Degree in Electrical Engineering or a related field: Graduating no later than May 2028.
- Technical Knowledge: Basic understanding of electrical systems, testing procedures, and relevant industry standards.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and collaborate with team members.
- Problem-Solving Aptitude: Strong analytical and problem-solving skills to address technical challenges efficiently.
- Team Player: A collaborative attitude with the ability to work effectively in a team environment.
- Adaptability: Flexibility to adapt to changing project requirements and a dynamic work environment.
- Willingness to Travel: Availability for frequent travel to customer sites for on-site support and service tasks as needed.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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