Assistenz zur Unterstützung der Bereichsleitung bei organisatorischen und administrativen Aufgaben. Planung von Terminen und Geschäftsreisen sowie Durchführung von Projekten im Bereich Packaging.
About the role
- Dynamic Customer Care Representative for Pinnacle Propane handling customer queries and complaints. Collaborating with the Customer Care Supervisor for efficient front-office operations.
Responsibilities
- Answering calls and handling customer queries.
- Adhere to assigned schedule and perform all assigned task.
- Provide first level support for customer complaints or issues.
- Research / resolve customer inquiries.
- Discuss with direct supervisor, results of their daily, weekly, and monthly performance.
- Accountable for satisfactory daily call answer rate and first call resolutions.
Requirements
- Education: High school diploma or equivalent required
- Experience / Abilities: Effective communication skills and ability to interact with all employees and customers.
- Ability to resolve customer inquiries while maintaining a professional and calm demeanor.
- Ability to remain organized and focused on attention to detail in a fast-paced environment.
- Proficient in Microsoft Office Suite or related software.
- Use of Microsoft Office & generally have high level of computer skills.
- English, fluent proficiency, verbal and written. Knowledge of Spanish an advantage.
Benefits
- Great Benefits : Including medical, vision, dental insurances, amongst others.
- Life Insurance : Financial protection for you and your family.
- Community Volunteering Day : A paid day off to give back to the community and make a difference.
- Paid Time Off : Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
- Retirement Savings Plan : Employer contributions to help you save for the future.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Technical Customer Service Trainee supporting international clients with technical queries and product compliance evaluations. Collaborating across departments to recommend packaging specifications and enhance client experiences.
Technical Consultant supporting international clients and addressing technical inquiries in packaging systems at SCHÜTZ. Evaluating compliance, offering packaging specifications, and collaborating with various departments.
Business Analyst working on technology projects and initiatives at IGT Solutions. Responsible for identifying business needs and proposing IT solutions while enhancing customer satisfaction.
Customer Service Representative handling orders and client support in Belgium for Univar Solutions. Collaborating with various internal departments to ensure customer satisfaction.
Center Support Specialist at ABS Kids providing client assistance and administrative support for autism services. Role involves scheduling, client communications, and managing office needs.
Center Support Specialist at ABS Kids providing administrative support and client reception in Orem, UT. Handling scheduling, inventory, and client communication with attention to detail.
Center Support Specialist at ABS Kids providing client reception and administrative support responsibilities. Greet clients, manage schedules, and assist with office operations in Columbia, SC.
Customer Service Specialist at Fairlo providing customer care through various channels. Responsible for resolving inquiries and ensuring positive customer experiences.
Tier 3 Production Support Specialist providing technical support in healthcare technology. Enhancing customer experience by addressing software - related inquiries and issues across the production environment.