Area Manager enhancing operational efficiency and customer satisfaction for JM&A Group automotive service departments. Establishing relationships within the assigned region with a focus on dealer clients' growth and profitability.
About the role
- Growth Operations Manager building operational frameworks for high-velocity growth experimentation. Collaborating with teams to optimize acquisition, activation, retention, and conversion metrics across product surfaces.
Responsibilities
- Build and maintain the operational framework that supports high-velocity growth experimentation across product and marketing funnels
- Ensure experiments are properly instrumented within analytics platforms (e.g. Amplitude), with clear event tracking and success metrics
- Maintain structured experimentation processes: hypothesis definition, experiment tracking, and results analysis
- Support growth teams in setting up and QA’ing A/B tests across onboarding flows, paywalls, and conversion journeys
- Build and maintain dashboards tracking core PLG metrics: acquisition, activation, feature adoption, retention, and conversion
- Analyse user behaviour and product usage data to identify growth opportunities and funnel inefficiencies
- Partner with Product Growth and Marketing to translate insights into prioritised experiment roadmaps
- Ensure consistent metric definitions and tracking across analytics tools, aligned with shared data standards
- Maintain operational visibility across the full PLG funnel: acquisition → activation → engagement → conversion
- Monitor conversion performance across onboarding, paywalls, feature usage, and upgrade flows
- Identify drop-off points in user journeys and support experiment design to address them
- Support lifecycle experiments (onboarding emails, product nudges, activation campaigns) in coordination with Marketing Operations
- Maintain integrations and workflows across growth tooling: Amplitude, HubSpot, experimentation platforms, and analytics pipelines
- Ensure clean event tracking, user segmentation, and cohort analysis capabilities
- Improve operational efficiency through automation and AI-assisted workflows for experiment analysis and reporting
- Maintain documentation of growth metrics, experimentation processes, and tooling architecture
- Support collection and analysis of user feedback, behavioural data, and product usage insights
- Partner with Product and Growth teams to translate user insights into structured experiments
- Maintain visibility into key engagement signals that inform product and growth prioritisation
Requirements
- 3–5 years in Growth Operations, Product Analytics, or Growth-focused roles within a B2B or PLG SaaS environment
- Hands-on experience with product analytics tools (e.g. Amplitude, Mixpanel), including event tracking and funnel analysis
- Strong understanding of PLG funnels: acquisition, activation, retention, and conversion, and how they operate in practice
- Experience supporting or operationalising A/B testing and experimentation frameworks
- Comfortable working with data structures, event taxonomies, and analytics pipelines
- Strong analytical instinct: you identify data inconsistencies quickly and translate insights into actionable growth opportunities
- Strong plus: Experience working closely with Product Growth teams in a PLG environment
- Familiarity with experimentation tools (e.g. Optimizely, GrowthBook, LaunchDarkly)
- Experience integrating marketing and product data (e.g. HubSpot + product analytics)
- Experience working alongside RevOps and understanding how PLG connects to revenue systems
- Exposure to AI-driven workflows or automation in growth analytics
Benefits
- Work flexibly from Germany, UK, Italy, France, Ireland, Portugal or Spain
- Regular team gatherings, including in-person onboarding in Paris (1–2 weeks), yearly company offsite, team retreats, and quarterly in-person meetings
- 30 days annual leave plus local public holidays
- Competitive equity package with stock options/BSPCE
- €1,000 one-time home office grant OR €400/month co-working space stipend
- €1,000 annual learning and development budget
- Private health insurance
- Access to personalised mental health support via MokaCare
- Sports and cultural activities reimbursement
- Relocation support (up to €10k) for those choosing to move to France (visa + housing support)
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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