About the role

  • Area Manager enhancing operational efficiency and customer satisfaction for JM&A Group automotive service departments. Establishing relationships within the assigned region with a focus on dealer clients' growth and profitability.

Responsibilities

  • Establishes and maintains day-to-day relationships with JM&A Group dealer clients within the assigned region.
  • Focuses on enhancing operational efficiency and customer satisfaction within automotive service departments.
  • Coaches and trains fixed operations associates to support dealership growth and profitability, ensuring a superior client experience.
  • Implements and sustains processes to drive parts and labor sales, customer retention, and profitability.
  • Collaborates with service managers to evaluate KPIs, implement technology initiatives, and optimize operational efficiency.
  • Conducts performance reviews and provides best practice training to enhance fixed operations department performance.
  • Builds and maintains positive relationships with key dealership personnel to promote JM&A Group's value.

Requirements

  • Extensive experience in automotive dealership Fixed Operations management.
  • Strong analytical, problem-solving, and presentation skills.
  • Proficiency in Reynolds Advanced Service and other automotive service technologies.
  • Detail-oriented with excellent communication and negotiation abilities.
  • Ability to travel a minimum of 75% and proficiency in MS Office and G-Suite.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Job title

Fixed Operations Area Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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