Bar Manager overseeing service operations in Hamburg at east cosmos. Responsible for training staff and ensuring cocktail preparation and availability of bar products.
About the role
- Accounts Receivable Team Lead ensuring timely and compliant service delivery for financial transactions at PHOENIX Group. Leading and developing team members while supporting performance and quality standards.
Responsibilities
- Ensure timely, accurate and compliant service delivery for all Accounts Receivable transactions in accordance with performance and quality standards defined in relevant service level agreements.
- Be responsible for monitoring and leading an assigned Accounts Receivable team.
- Ensure understanding and compliant service delivery across PHOENIX Group of agreed policies and procedures by team members.
- Understand and ensure service level agreements and key performance indicators for Accounts Receivable related business processes.
- Contribute to the maintenance and updating of Accounts Receivable processes and procedures.
- Ensure accuracy and completeness of Accounts Receivable data, such as customer invoices, customer statements, incoming payments, account reconciliations and credit notes processed by team members.
- Support team members to achieve performance and quality standards as defined in relevant service level agreements.
- Provide technical guidance and support to the team members as required.
- Assist in implementing initiatives for improving the efficiency and/or effectiveness of the Accounts Receivable transaction processing.
- Resolve customer queries and complaints related to Accounts Receivable processes as specified by relevant service level agreements and escalating queries and complaints as required.
- Be responsible for managing, coaching and developing team members for their individual advancement and for the benefit of the team, while fostering and maintaining strong team spirit and a healthy working atmosphere.
Requirements
- Degree in Economics, Business Administration or similar, preferably majoring in accounting.
- 3+ years of proven knowledge of finance and accounting processes and process improvements preferably in Shared Service Center environment.
- People Leading experience is needed.
- Proficiency in English (both written and spoken).
- Fluency in French is an advantage.
- Proficient knowledge of Excel, knowledge in SAP would be an advantage.
Benefits
- Private health insurance
- Annual bonus
- Public transport compensation
- Referral bonus
- Pet-friendly office with entertainment area
- Team buildings
- Social events
- Leadership trainings
- Language courses
- Gamified monetary rewards for automation projects
- Individualized competency development plan
- 100€ for your home office
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