Account Manager role responsible for supporting Ad Sales teams at Comcast Advertising. Managing databases, developing reports, and ensuring client satisfaction through effective project management.
About the role
- Account Manager managing water management services and client retention in Detroit. Collaborating with sales teams and overseeing client satisfaction in the region.
Responsibilities
- Client Support: Effective/efficient service and retention of existing client relationships within the assigned Region and/or Territory.
- Increasing Revenue on Existing Client Accounts: Expansion-selling & cross-selling
- Margin Maintenance: Working closely with the Director of Account Managers to obtain price increases as warranted to maintain or exceed company margin expectations.
- New Business Support: Work with the Director of Account Managers and ES execs to develop an expansion of new business and maintain existing business.
- Data Analysis and Reporting: Utilize PowerBI, phiAnalytics, and other programs to help decision-making by the Director of Account Managers and ES.
- Water Management Program Deliverables: Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers.
Requirements
- A minimum of a bachelor’s degree is required.
- A STEM degree is preferred but not required
- Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets.
- Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.
- Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.)
- Keen awareness and understanding of the client life cycle (i.e. when is the best time to introduce new products and services).
- Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.
Benefits
- Opportunities for Development: This role offers the opportunity to significantly impact our sales operations and contribute to our organization's success. The AM will gain enhanced experience in strategic account planning, account administration, cross-functional collaboration, Water Management Program deliverables, and execution, preparing them for further career advancement within Phigenics.
Job title
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