Hybrid Director, Customer Data Platform, Audience Implementation

Posted last week

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About the role

  • Customer Data Platform expert guiding email targeting and audience building for US CRM Marketing team. Supporting engagement strategies to impact health outcomes through effective targeting.

Responsibilities

  • Influence and support US Consumer and US HCP CRM teams as a SFDC tech expert
  • Ensure that CRM strategists’ targeting choices are optimized to drive business outcomes
  • Be the hands-on-keyboard person building the US CRM team’s email audiences, personalization and data extensions in Salesforce Data Cloud (SFDC)
  • Partner closely with engineering and technical leads understanding the data types that will be available within the US CDP
  • Support Pfizer Operations with their efforts to validate and approve the SFDC audiences and data extensions
  • Act as main point of contact for audiences and data extensions
  • Offer the US CRM team expertise, support and thought leadership across Salesforce Marketing Cloud’s audience-related solutions
  • Utilize Salesforce Marketing Cloud analytics to extract insights that improve CRM targeting strategy
  • Lead the transition of CRM Marketing audiences from business rules to probabilistic models
  • Engage with Pfizer data scientists and analytics project managers to incorporate their audience models into the CRM Marketing team’s audience strategies
  • Utilize Salesforce Interaction Studio to enhance personalization

Requirements

  • CDP expert, significant experience utilizing Salesforce Data Cloud to target emails and to build audiences
  • Bachelor's degree in related field with 8+ years of relevant experience in a healthcare environment or in digital marketing
  • Experience working with relational databases, SQL, or data schema to understand and query potential data sources
  • Exceptional interpersonal skills and mastery of working in a matrix environment
  • Demonstrated business acumen, strong analytical skills and strategic mindset
  • Role model for the PFE Values (Courage, Excellence, Equity and Joy)
  • Executive presence and demonstrated ability to effectively influence senior leaders and colleagues at all levels of the organization
  • Demonstrated analytical and conceptual problem-solving skills
  • Discretion and trustworthiness in dealing with confidential information.

Benefits

  • 401(k) plan with Pfizer Matching Contributions
  • Additional Pfizer Retirement Savings Contribution
  • Paid vacation
  • Holiday and personal days
  • Paid caregiver/parental and medical leave
  • Health benefits including medical, prescription drug, dental and vision coverage

Job title

Director, Customer Data Platform, Audience Implementation

Job type

Experience level

Lead

Salary

$162,900 - $261,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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