Technical Solutions Specialist II creating reports and supporting business reviews at Ingram Micro. Assisting partners and leading technology/vendor programs while achieving department metrics.
About the role
- Solution Architect in secure video conferencing, focusing on Germany's public sector and technical proofs-of-concept. Collaborating with sales and R&D teams to deliver impactful solutions.
Responsibilities
- Conceptualizing and managing the technical proof-of-concepts for our Public Sector prospects and customers in cooperation with our Pexip partners to achieve technical wins.
- Your responsibility will include technical requirements analysis, solution design, security consultation, alignment of proof-of-concept success criteria, installation, coordination of stakeholders throughout the proof-of-concept and relationship building with technical customer stakeholders.
- Supporting Pexip‘s strategic DACH partners with technical proof-of-concepts, if needed.
- Supporting the development of a technical DACH partner community via regular remote- or (optionally) on-site touch points with our strategic partners’ solution architects or technical consultants.
- Supporting the establishment and consistent improvement of proper Pexip demo setups at our strategic partners in DACH.
- Playing a vital role in positioning the company within a highly dynamic and competitive industry, also via participation in Berlin’s public sector digitization events.
- Acting as the bridge between customers and Pexip R&D, gathering valuable feedback to drive continuous innovation.
Requirements
- 5+ years in a technical pre-sale roles within video conferencing, Unified Communications, IT security, IT networks, or similar
- Experience from complex technical pre-sales projects within the public sector, ideally within the Federal segment
- Knowledge of the collaboration industry and key protocols, including WebRTC, SIP, firewall traversal, and VoIP, as well as legacy systems for seamless migrations
- Knowledge of ancillary technologies that support IP-based collaboration including firewalls, routers, media relays, reverse proxies, etc.
- Experience in collaborating with sales teams to drive new business opportunities while acting as a trusted advisor to existing key customers
- Excellent communication skills in German and English.
Benefits
- We care about our health and take employee wellness seriously.
- Promote a flat organization and embrace freedom and responsibility, aligned to accountability and performance goals.
- Build a resilient and inclusive learning culture. We promote openness where people can grow, thrive, and succeed at work.
Job title
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