Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- AML Support Specialist assisting customers with onboarding and ongoing AML related enquiries. Ensuring professional and timely responses to inbound queries while managing cases effectively.
Responsibilities
- Supporting customers with onboarding and ongoing AML related enquiries
- Responding to inbound queries via phone, email and web
- Managing cases from start to finish, including complex enquiries and complaints
- Working closely with internal teams such as Risk, Legal, Technology and Customer Experience
- Monitoring queues and workflows to ensure service levels are met
Requirements
- Previous experience in a customer focused environment
- Strong time management and ability to balance competing priorities
- Proven collaboration skills and ability to build strong stakeholder relationships
- Excellent written and verbal communication skills with strong attention to detail
- Experience in AML, fraud or financial crime is desirable but not essential
Benefits
- Quarterly wellness days to recharge
- Four weeks Workcation per year, work from an approved country
- Take the opportunity to purchase up to four weeks additional annual leave per year
- Learn from the best and upskill with PEXA Academy certifications and grow your career
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
Intermediate Analyst providing resolutions and support for high - profile clients in the financial environment. Managing customer queries and ensuring timely and professional service standards in Turkey.
Customer Service Leader managing pre - and post - contract administration and customer satisfaction across Mexico. Collaborating with teams to oversee contract terms and ensure profitability.
RN Clinical Management Specialist providing clinical support and training to Home Health and Hospice teams. Collaborating with leadership and mentoring staff across multiple regional offices.
On - Site Customer Service Representative in Somerville, MA assisting healthcare customers with inquiries. Delivering high customer service and managing communications effectively.
Customer Service Representative managing customer interactions and administrative tasks for Crash Champions. Ensuring a professional environment and handling a high volume of communication in the automotive service industry.
Customer Experience Agent assisting customers across Europe with their inquiries on vintage items sales. This role manages high volumes of customer communication and resolves complaints empathetically.
Customer Service Representative responsible for sanitation and maintenance in various locations. Performing janitorial duties and ensuring compliance with safety policies.
Customer Service Associate providing support and handling inquiries via calls, emails, and chats for Travelers. Aiming to build customer satisfaction and trust in a professional environment.