About the role

  • Retail Sales Assistant providing exceptional customer service and educating customers about pet care at Petstock. Contributing to store sales goals and maintaining store presentation standards.

Responsibilities

  • Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
  • Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
  • Complete memorable sales transactions, aiming to reach set store sales goals
  • Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
  • Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
  • Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
  • Strong safety mindset with commitment to create a culture of safety within your team

Requirements

  • A passion for animals and providing the best customer service
  • Experience in a similar retail environment
  • Demonstrated drive to achieve and exceed sales target
  • Strong interpersonal skills with ability to build relationships and rapport with customers and the team
  • Physically fit, with ability to lift products up to 20kgs
  • Flexibility and ability to work weekends and public holidays

Benefits

  • Free access to mental health, financial & wellbeing support services
  • Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
  • Health and wellness services at a great corporate discount
  • Exclusive access to Workplace Banking

Job title

Retail Sales Assistant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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