R2 Pharma is seeking an Administrative Assistant for Invoicing to manage financial documentation. Focus on compliance and financial processes in the Nuclear Medicine sector.
About the role
- Senior Hospital Operations Manager providing leadership for multiple veterinary hospitals to ensure high-quality pet care. Collaborating with veterinarians and retail partners to improve operational excellence.
Responsibilities
- Provide operational leadership to a minimum of two hospitals within their respective Area
- Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience
- Act as point person for all day-to-day functions of their practices including scheduling, equipment function and maintenance, inventory control and ordering, invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
- Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners.
- Assume scheduling responsibilities for all paraprofessional partners and maintain all hospital partner points in accordance with Petco’s punctuality and attendance policy.
- Review P&L reporting, and partner with AOM to increase revenue growth and exceed financial targets set by Finance team.
- Develop monthly and weekly plans in collaboration with the AOM, track results, and ensure goal attainment.
- Build a sustainable model for reinvestment in people and hospitals and escalate partner or client issues to the AOM, Area Medical Director and/or HRBP.
- Interface and collaborate with Petco store and local Vetco clinic team to drive a seamless complete care customer experience.
- Maintain OSHA standards, uphold and enforce all policies of Petco and Vetco Total Care, support the AOM in leading the weekly market meetings, and assist in implementing of Petco initiatives across market.
- Serve as point of contact coverage when AOM out of office.
Requirements
- 3-5 years previous experience working in veterinary practice
- 3+ years in a management role, including customer service
- Previous P&L management
- Must have excellent written and verbal communication skills.
- Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners.
- Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
- Must have telephone etiquette and basic computer skills.
- Must be a team player willing to continue learning, offer creative ideas and accept continual change.
- Change agility - Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
- Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes.
- Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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