Agency Operations Specialist at Elders managing livestock commission rates and maintaining operational efficiency. Collaborating with teams to support agency product delivery and operational tasks.
About the role
- Operations Manager overseeing day-to-day operational performance for plasma center in healthcare. Ensuring safety, compliance, and efficiency in center operations for donor safety and production goals.
Responsibilities
- Responsible for all aspects of the donor center when the Center Manager is not present.
- Collaborates with Training and Quality staff to ensure that training and quality goals are met.
- Coaches and leads through effective feedback to employees through the Operations Supervisor(s).
- Monitor and evaluate operations.
- Works with the Center Manager to develop action plans to maximize center efficiency and supervises the implementation of improvements.
- Makes critical decisions for the modifications of action plans.
- Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
- Partners with the Center Manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.
- Actively delegates, monitors, and holds responsible the operations supervisors for their performance.
- Direct and supervise employees.
- This includes creating and managing work schedules.
- Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
- Develop and implement active donor recruitment advertising campaigns to improve production levels.
Requirements
- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
- Typically requires 3+ years of related experience in clinical or general business experience.
- Supervisory experience preferred.
- Experience in a medical and/or cGMP regulated environment preferred.
- Experience with plasma or whole blood preferred.
Benefits
- Medical
- Dental
- Vision
- PTO
- up to 5% 401(K) match
- tuition reimbursement
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