Center Operations Specialist responsible for USO center operations and excellent customer service in Naples, Italy. Engage with service members and manage programs for their benefit.
About the role
- Director of Quality Operations leading US plasma donor centers compliance with FDA and PPTA regulations. Overseeing quality operations and maintaining strong quality culture across the organization.
Responsibilities
- Ensure all plasma donor centers comply with FDA and PPTA regulations
- Lead and develop a national Quality Operations team
- Ensure effective communication and collaboration with various departments
- Maintain audit and inspection readiness across all centers
- Oversee investigations, deviations, CAPAs, and product quality issues
- Establish and track quality metrics, KPIs, and trends for Donor Centers
- Promote a proactive quality mindset with strong ownership at Donor centers
Requirements
- Bachelor’s in Life Sciences, Pharmacy, Biology, Nursing or related field (required)
- Master’s degree preferred
- Typically requires 10 years in GxP or plasma/biologics Quality roles
- 5+ years leading multi-site Quality Operations teams
- Strong inspection management experience (FDA, EMA, PPTA, CLIA/COLA, State, internal audits)
- Experience with QMS systems (TrackWise, etc.)
Benefits
- medical
- PTO
- up to 5% 401K match
- tuition reimbursement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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