Product Manager driving product strategy and feature ownership to empower managed service providers at ScalePad. Collaborating cross - functionally to enhance product performance and partner - centric experiences.
About the role
- Product Manager at Vali Health focusing on AI-powered solutions for home healthcare. Shaping product strategy and leading customer discovery with direct leadership exposure.
Responsibilities
- Shape product strategy, goals, and ICP as we evolve toward stronger product–market fit.
- Lead product discovery through customer interviews, workflow analysis, and data-informed hypothesis testing.
- Collaborate with the CEO and leadership team to define a clear Now / Next / Later roadmap aligned to a single strategic objective.
- Establish and run a Customer Advisory Board to stay deeply connected to our ICP and top agencies.
- Clearly articulate product rationale, tradeoffs, outcomes, and user impact across the company.
- Own the analytics layer that supports product iteration, customer value tracking, and weekly business reviews.
- Define trustworthy metrics with clear denominators, inclusion rules, and time windows — no fuzzy numbers.
- Explain metric movement by surfacing top drivers, segments, and concrete examples (agency, shift, caregiver, offer).
- Partner with engineering to improve data quality, instrumentation, modeling, QA, and monitoring.
- Partner closely with engineering, data, customer success, and marketing to ship high-impact features.
- Define success metrics upfront and track outcomes post-launch.
- Communicate progress through crisp one-pagers, dashboards, and short updates that connect effort to results.
- Balance speed with quality — moving fast without sacrificing trust in decisions or data.
Requirements
- 5+ years of experience in B2B SaaS product management, ideally in a startup or scale-up environment.
- Strong SQL skills and experience building dashboards in modern BI tools.
- Experience with event-based analytics, funnels, cohorts, and time-window anchoring.
- Comfort partnering with engineering on instrumentation, data modeling, and metric definition.
- Experience with operational, marketplace, staffing, or scheduling-heavy products.
Benefits
- IMPACT: Shape both the future of our product and the future of home care — with real social and operational impact.
- GROWTH: Tackle hard problems that accelerate your development as a product leader.
- COLLABORATION: Work side-by-side with experienced founders and operators.
- CUTTING-EDGE TECH: Build at the frontier of AI-powered operations.
- UPSIDE: Meaningful equity with the potential for exceptional returns.
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