Principal Product Manager at Recurly focusing on AI product strategy and execution. Leading innovation to enhance subscriber retention and merchant efficiency using AI - driven solutions.
About the role
- Product Manager driving product strategy and feature ownership to empower managed service providers at ScalePad. Collaborating cross-functionally to enhance product performance and partner-centric experiences.
Responsibilities
- Owns a feature set or product area, including backlog and release planning.
- Supports product performance by tracking usage and adoption metrics.
- Collaborates closely with stakeholders and GPM to align priorities.
- Leads discovery, including partner interviews, ensuring problem and solution validation.
- Balances partner needs with technical feasibility when scoping features.
- Clearly defines the impact of releases through financial and product usage KPIs.
- Collaborates with UX Design to create intuitive and partner-centric experiences.
- Engages with partners and prospects to understand needs and opportunities.
Requirements
- SaaS product management experience preferred (IT/MSP sector is an asset).
- Experience contributing to product roadmaps and delivering features.
- Strong research and analytical skills.
- Ability to write clear product documentation and user stories.
- Recommended: Pragmatic Institute certifications.
Benefits
- Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
- Join opt-in mentorship programs and learn directly from founders and senior leaders who’ve scaled multiple SaaS ventures.
- Access an annual professional development budget to level up your skills, your career, and your impact.
- Work with brand new, top-of-the-line hardware and equipment.
- Receive a monthly stipend to help you create an effective hybrid or remote work environment.
- Take care of yourself with 100% employer-paid benefits.
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