Senior content designer leading conversation design for an AI - powered Pinterest Business Assistant. Collaborating with teams to create engaging content that connects business users with customers.
About the role
- Senior Content Designer responsible for creating UX content that simplifies complex financial issues. Collaborating with cross-functional teams to enhance customer experiences at PayPal.
Responsibilities
- Perform work assignments using specialized content design knowledge and developed business expertise.
- Lead projects and/or programs within the content design family with moderate scope impacting function or sub-function.
- Analyze, evaluate, and make decisions within general parameters under broad supervision.
- Plan and write UX content for web and app experiences across all touchpoints including navigation and user interface copy, emails, push, and in-app notifications.
- Manage multiple simultaneous projects by setting stakeholder expectations, independently prioritizing tasks, and collaborating across teams.
- Gather and apply data-driven insights about customer needs and pain points to identify, propose, and craft user-centered design solutions.
Requirements
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- Experience writing and designing for digital products.
- Knowledge of content standards, such as style and terminology guidelines.
- Familiarity with localization and accessibility best practices.
- Working knowledge of Figma or similar design tools.
- Experience with using, evolving, and defining content standards.
Benefits
- medical, dental, vision, life and disability insurance
- parental and family leave
- 401(k) savings plan
- paid time off
- employee shares options
- flexible work environment
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