Release Manager overseeing software release coordination and deployment activities. Collaborating with project teams to manage risks, schedules, and quality throughout the release process.
About the role
- Manager in Strategy and Operations at PayPal, optimizing operational processes and leading strategic projects in various locations across the U.S. and Canada.
Responsibilities
- Lead complex projects of diverse scope to optimize operational processes.
- Drive global process improvements within the organization.
- Provide oversight and support for planning and management of financial, budget, and headcount targets.
- Act as a liaison between business leadership, staff, and other key partners.
- Influence the quality, efficiency, and effectiveness of business processes.
- Utilize internal and external data to provide actionable insights for business growth.
Requirements
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- 5+ years in management consulting/strategy & operations, BizOps, or closely related roles; experience in service/contact center, CX, or product operations is a plus.
- OKR expertise — hands-on experience designing, facilitating, and governing OKRs at scale.
- Analytical fluency — comfort with spreadsheet modeling (Excel/Sheets), experimentation basics (A/B, holdouts), and BI (Looker); SQL familiarity is a plus.
- Executive presence & communication — able to simplify the complex, ask sharp questions, and craft board-ready narratives and visuals.
- Cross-functional leadership — proven success partnering with Product, Engineering, BizOps, Data/BI, and Customer Service.
- Design sensibility — you can turn strategy into polished, high-impact artifacts that land with clarity.
Benefits
- health and life insurance
- employee shares options
- flexible work environment
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