Assistant Branch Manager at Fox Communities Credit Union managing team and branch operations. Ensuring service quality and compliance at Green Bay branch with member experience focus.
About the role
- Estimating Team Manager leading a team of estimators in the property restoration industry. Focusing on performance management, training, and collaboration with various stakeholders.
Responsibilities
- Lead a team of estimators in performance management and SMART goal creation
- Conduct monthly meetings for performance coaching and management
- Facilitate regular team calibration meetings
- Support claim management escalations and team member absences
- Coach franchises on estimating performance and assist with claim inquiries
- Communicate with stakeholders including direct reports and insurance carrier partners
- Collaborate with other departments to create standard operating procedures and program guidelines
Requirements
- High school diploma or GED
- Bachelor’s degree or equivalent experience in insurance claims or related field
- 1+ years of experience with estimation principles, concepts, and experience in the property restoration/insurance industry
- 3+ years of experience with personnel management or coaching
- Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel)
- Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner
- Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software
Benefits
- Medical, Dental & Vision Insurance
- 401(k) matching
- Training & development
- Wellness resources
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