Estimating Team Manager leading a team of estimators in the property restoration industry. Focusing on performance management, training, and collaboration with various stakeholders.
Responsibilities
Lead a team of estimators in performance management and SMART goal creation
Conduct monthly meetings for performance coaching and management
Facilitate regular team calibration meetings
Support claim management escalations and team member absences
Coach franchises on estimating performance and assist with claim inquiries
Communicate with stakeholders including direct reports and insurance carrier partners
Collaborate with other departments to create standard operating procedures and program guidelines
Requirements
High school diploma or GED
Bachelor’s degree or equivalent experience in insurance claims or related field
1+ years of experience with estimation principles, concepts, and experience in the property restoration/insurance industry
3+ years of experience with personnel management or coaching
Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel)
Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner
Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software
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