Hybrid Manager, Customer Partnerships

at Parts Town

• Job title: Manager, Customer Partnerships
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $63,236 - $94,466 per year
• Degree requirement: No Education Requirement
• Tech skills: ERP
• Location requirements: Hybrid, Addison, United States

About the role

• Chains Partnership Manager developing relationships through account penetration, sales, and marketing activities for Parts Town, a distributor of restaurant equipment and appliance parts.

Responsibilities

• Develop and maintain relationships with customers through account penetration, sales, and marketing activities
• Achieve goals by building a business plan to maximize profitable growth
• Build communication and other tools with marketing to increase sales
• Create new business building opportunities
• Lead a book of key chain restaurant partnerships and their franchise networks through new business prospecting, exceptional relationship development, and ambitious growth strategies
• Grow a large book of retail accounts by strengthening existing relationships and uncovering new opportunities
• Engage regularly with mid-tier to C-suite leaders through focused outreach (around 20 calls/day) and strategic in-person visits
• Travel to see customer operations firsthand, build trust, and present value propositions and digital tools
• Partner with internal teams while independently driving your own pipeline, prioritizing warm leads, and growing your book of accounts

Requirements

• Self-driven, independent sales professional with a strong presence to manage a large, diverse book of business
• Comfortable traveling up to 40% of the time to meet customers on-site
• Proven success in account management and new business development, handling a high volume of accounts, and driving YoY growth
• Skilled at engaging leaders, presenting value propositions, and developing partnerships end-to-end
• Confident making outbound calls and maintaining strong talk-time to generate and nurture opportunities
• Can work independently but thrives in a collaborative, team atmosphere
• Fantastic communication & proficient in English (verbal and written)
• Quality, high-speed internet connection at home
• Basic Microsoft Office Skills and comfortable using PowerPoint and Excel (experience using CRM and ERP systems, specifically Salesforce or SAP, is a bonus!)
• Natural born leader, motivated by long-term professional sales growth
• Extensive B2B Sales experience (bonus points for any knowledge or experience in Supply Chain, Finance and/or Marketing)

Benefits

• Potential for quarterly profit-sharing bonus
• Hybrid Work schedule
• Monthly IT stipend
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away