Field Billing Coordinator in environmental solutions performing complex billing functions and ensuring timely customer invoices. Handles discrepancies and provides support to colleagues in billing processes.
About the role
- Billing Analyst responsible for invoicing and billing reconciliation in a hybrid role at a restaurant technology company. Requires proficiency in ERP systems and billing functions in a dynamic environment.
Responsibilities
- Prepare, review, and process high volumes of invoices (subscription, project-based, usage-based, one-time) accurately and on time.
- Verify data from sales orders, service reports, and usage logs for completeness and correctness.
- Manage recurring billing cycles and subscription invoicing in alignment with company policies.
- Perform regular reconciliations for deferred revenue, unbilled revenue, and AR accounts.
- Investigate and resolve billing discrepancies, short payments, and customer queries.
- Analyze billing data to identify trends, potential issues, and revenue improvement opportunities.
- Act as the main point of contact for internal teams (Sales, Operations, Customer Service) and external customers for billing-related matters.
- Partner with Sales and Legal teams to interpret contracts and ensure accurate billing setup.
- Maintain customer account data within ERP and billing systems.
- Identify and implement process automation and efficiency enhancements.
- Participate in testing and rollout of new billing software or modules.
- Support month-end and year-end close activities for billing and revenue.
Requirements
- 2–5 years of experience in Billing functions within an enterprise business environment.
- Solid understanding of accounting principles, including revenue recognition (ASC 606).
- Proficiency with ERP or accounting systems such as Dynamic 365 F&O, Salesforce, Versapay (customer portals), Sage, or Netsuite.
- Strong Excel skills (VLOOKUPs, Pivot Tables) and analytical thinking.
- Excellent verbal and written communication skills, including professional phone etiquette.
- Strong organizational skills and attention to accuracy.
- Customer-focused attitude with a positive, professional approach.
- Ability to manage high-volume enterprise transactions.
- Proven time management, prioritization, and problem-solving skills.
- Willingness to work in a fast-paced, dynamic, and high-growth environment.
- Flexibility to work overtime occasionally.
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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