About the role

  • Billing Specialist at Crisis Connections responsible for billing, data entry, and administrative tasks. Supporting the King County Crisis Line with timely and accurate billing processes.

Responsibilities

  • Reviews basic non-clinical initial authorization information, identifying and investigating any inaccuracies or inconsistencies found between the paper documentation and information entered into the Inpatient Authorization Program.
  • Forwards medical inconsistencies to Clinical Manager for review and correction.
  • Contacts appropriate in-patient treatment facilities departments to follow-up on needed paperwork.
  • Confirms medical eligibility and enters data into Provider One.
  • Maintains records on all initial authorizations, retrospective reviews and appeals, diversions, or other processes.
  • Logs all data into excel spreadsheet.
  • Brings non-clinical inconsistencies to the attention of Authorizer and Coordinator.
  • Calls hospital to verify information.
  • Email initial authorization certification and denial documentation to inpatient treatment facilities and KCMHP, meeting timeliness requirements.
  • Maintains a copy of the fax confirmation information as part of case record.
  • Assists in collecting and disseminating information related to grievances or other appeal processes.
  • Assists in coordinating retrospective reviews by receiving review requests and gathering and disseminating documentation as necessary.
  • Prepares any correspondence to inpatient treatment facilities or other entities as needed.
  • Gathers information for preparation of Initial Timeframe Report for submission to the County on a monthly and quarterly basis.
  • Responsible for logging discharges in to Provider One.

Requirements

  • Degree in Social Sciences or related field preferred
  • 2 years of general office and data entry experience
  • Experience and familiarity working with Microsoft Office suite, with intermediate Excel skills.

Benefits

  • Excellent medical, dental, and vision coverage
  • Annual wage increases
  • Generous Paid Time Off & 12 Paid Holidays
  • Discount on ORCA transit pass
  • Free Parking & Flexible Schedules
  • Growth opportunities
  • Self-care tools & weekly check ins with your supervisor
  • Voluntary Benefits
  • Short-term and long-term disability
  • Flexible Spending Accounts (FSA)
  • 403B Retirement Plan
  • Gym classes

Job title

Billing Specialist

Job type

Experience level

JuniorMid level

Salary

$28 per hour

Degree requirement

Associate's Degree

Location requirements

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