Senior Delivery & Product Manager leading the successful delivery of digital products and web apps. Managing cross-functional teams and ensuring high-quality outcomes for clients.
Responsibilities
Lead the delivery of digital projects from kick-off to completion, ensuring teams stay aligned, unblocked, and focused on outcomes.
Facilitate key agile ceremonies and maintain the delivery rhythm across sprints, roadmaps, and releases.
Shape and manage scope, requirements, and acceptance criteria in partnership with clients and internal teams.
Build strong, trusted client relationships and act as the primary delivery point of contact.
Identify opportunities to extend value within accounts and support commercial conversations.
Enable healthy team dynamics, resolve conflict constructively, and encourage continuous improvement.
Encourage continuous improvement and champion effective ways of working.
Support collaboration across engineering, design, product, QA, AI, and data teams.
Help refine problems, clarify requirements, and validate assumptions.
Support workshops and discovery activities with clear synthesis and follow-up.
Translate business goals into clear artefacts teams can work from.
Contribute to improving delivery processes and internal communities of practice.
Requirements
Strong experience delivering digital products, web/app builds, or software projects end-to-end, focussing on measurable business and customer outcomes, not just outputs.
Demonstrated experience owning and delivering a product roadmap aligned to business strategy and customer needs.
Experience gathering, prioritising, and translating user, customer, and stakeholder requirements into actionable backlog items.
Proven track record of making data-informed product decisions and managing trade-offs.
Excellent stakeholder management skills, with the ability to influence at senior and executive levels, including managing expectations, difficult conversations and aligning diverse stakeholders around shared outcomes.
Clear and confident communicator, able to translate technical and product concepts for non-technical audiences.
Confidence leading agile ceremonies, shaping delivery plans, and managing multi-disciplinary teams using a range of agile methodologies.
Strong customer-centric mindset with experience using user research, feedback, and analytics to drive improvements.
Ability to manage budgets, risks, schedules, and forecasts with accuracy and commercial awareness.
Ability to work with technical teams and understand core concepts (APIs, architecture, environments, QA, DevOps workflow).
Nice to have:
Experience in running or contributing to discovery phases, research, or product framing.
Experience working with AI-assisted development tools (e.g., v0, Cursor), or basic prompt engineering for rapid prototyping.
Experience delivering AI, IoT, or data-intensive projects.
Familiarity with software engineering concepts (APIs, environments, CI/CD, cloud basics).
Consultancy experience or multi-project portfolio management.
Benefits
Private medical healthcare (Bupa)
4% matched pension
Hybrid working (2 days in the office)
Flexible working
Quarterly company Hack Days
1 professional development day per month
City centre office
25 days annual leave + bank holidays + up to 5 loyalty days
Team events
Enhanced maternity leave (12 weeks full pay, followed by 27 weeks of SMP)
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