Lead OEM homologations and act as the primary Customer Success contact for automakers. Drive product feedback, customizations, SLA governance and dealership network adoption.
About the role
- Key Account Manager developing and maintaining partner relationships at papernest. Maximizing satisfaction and driving adoption of services in a growth-oriented role based in Barcelona.
Responsibilities
- Build lasting relationships and create value.
- Maximize partner satisfaction and loyalty.
- Drive adoption and usage of our service.
- Gather partner feedback and escalate it to the relevant teams.
- Collaborate cross-functionally with Product, Marketing, Operations and Sales teams.
- Create support materials and organize trainings.
Requirements
- Experience with CRM tools such as HubSpot, Salesforce, or equivalents.
- Customer-focused, curious, and a strong communicator.
- Comfortable in a strategic advisory role.
- Analytical and solution-oriented.
- Organized, detail-oriented, and comfortable working in a fast-paced environment.
Benefits
- Monthly allowance set by Business France (check the current rate for Spain), adjusted quarterly.
- papernest partnerships offering discounts and perks across many services in Barcelona (restaurants, sports, leisure, and healthcare centers).
- Health insurance with April for simple, paperless management of medical expenses with 100% reimbursement.
- 100% coverage of round-trip travel expenses.
- papernest covers 100% of baggage costs (up to 150 kg).
- Professional development support throughout your experience with us, including learning and upskilling opportunities.
- Enjoy 2 days of remote work per week to optimize focus and productivity.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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