Complaints Analyst investigating and responding to customer complaints for Coinbase. Collaborating with legal teams and optimizing internal processes for a growing crypto platform.
PP
Hybrid Junior Product Analyst – Affirmative Action Vacancy for People with Disabilities
Posted 3 weeks ago
About the role
- Junior Analyst at Bradesco managing credit products for businesses with focus on financial solutions. Supporting internal communication and client relations while ensuring compliance with regulations.
Responsibilities
- Monitor data and prepare management reports.
- Support communication with internal departments and the branch network.
- Assist and provide support to clients and branches, identifying and resolving operational issues (e.g., transaction failures or access problems).
- Contribute to improvements in the area's processes and projects.
- Ensure alignment with regulatory requirements and internal standards.
Requirements
- Bachelor's degree completed or in progress in Business Administration, Economics, Finance/Financial Markets, Marketing, Mathematics, Statistics, or related fields.
- Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Product knowledge.
- Intermediate English – a plus.
- Knowledge of Design Thinking.
- Knowledge of Agile methodologies.
Benefits
- Profit sharing (PLR).
- Meal voucher.
- Food voucher.
- 13th Food Allowance.
- Transportation voucher.
- Health and dental insurance.
- Primary life insurance.
- Supplementary pension plan.
- Extended maternity leave.
- Extended paternity leave.
- Unibrad.
- VivaBem.
- TotalPass.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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