Field Sales Engineer in Food Industry promoting Alfa Laval products. Engaging with food industry customers to address their processes and challenges for operational efficiency.
About the role
- Sales Engineer managing technical integrations with partners for Pagaleve's payment solutions. Collaborating cross-functionally to ensure functionality and improve integrated workflows.
Responsibilities
- Support existing integrations with partners, ensuring stability, performance, quality, and availability of technical connections.
- Identify and address incidents, bottlenecks, and opportunities for improvement in integrated flows.
- Identify opportunities to evolve and expand Pagaleve products within partner platforms, including new flows, APIs, features, and technical enhancements.
- Support initiatives to increase coverage and adoption of products via integrations.
- Monitor, test, and validate technical improvements together with Product and Engineering teams.
- Ensure correct implementation and operation of integrations in production.
- Map, document, and keep technical and functional integration flows up to date.
- Document and maintain technical and functional integration flows, ensuring clarity, standardization, and ease of understanding for internal teams and partners.
- Act as a technical support point for integrator partners.
- Assist in resolving questions, technical adjustments, incidents, and improvements related to active integrations.
- Participate in technical meetings with partners and internal teams.
- Support requirement gathering, identifying improvements, and prioritizing requests on the technical roadmap.
Requirements
- Bachelor's degree in Engineering, Computer Science, Information Systems, or related fields.
- Previous experience as a Solutions Engineer, Solutions Engineer, Technical Key Account, Integration Analyst, Developer, or a similar role.
- Experience with technical integrations and partner relationship management.
- Hands-on experience with technical integrations such as AWS (DynamoDB and CloudWatch for request analysis and testing).
- Understanding of system architecture, authentication, and communication between services.
- Knowledge of payment products, gateways, acquirers, reconciliation, or financial solutions.
Benefits
- Health plan with 100% coverage for the primary insured and 75% for the first dependent
- Meal Allowance (iFood Benefits Card)
- Day off during the birthday month
- Discount coupons at our partner stores
- WellHub
- Flexible work model — hybrid (onsite 1–2 times per week)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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