Hybrid Collections Agent

Posted 5 days ago

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About the role

  • Handle outbound and inbound customer contact (phone, WhatsApp, and email) to negotiate overdue contracts
  • Support strategy teams
  • Negotiate overdue debts with customers

Requirements

  • Proficiency with Microsoft Office
  • Experience in collections; experience with banking products is a plus
  • Strong persuasion skills
  • Good communication skills and a proactive attitude

Benefits

  • Health insurance covering 100% of the employee and 75% of the first dependent
  • Monthly discount voucher for stores that accept Pix Parcelado
  • Day off on your birthday
  • Meal/Food allowance (Caju card)
  • Flexible work model; we have office space for those who prefer to work on-site some days of the week

Job title

Collections Agent

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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