Collections Analyst managing accounts receivable and collection efforts for law firm. Collaborating with attorneys to maintain client relationships and ensure timely payments.
About the role
- Collection Coordinator managing overdue invoices and contacting customers for payment at Dun & Bradstreet. Collaborating with teams to resolve disputes and facilitate cash application.
Responsibilities
- Contact customer by telephone or email to prompt for payment on delinquent accounts.
- Provides documentation (i.e., invoices) as needed.
- Maintains follow up communication with customer for updates and additional information regarding payment of invoices.
- Documents all account activity as directed in the ERP system.
- Works aggressively to meet or exceed assigned individual and company objectives (cash collections and reduction of aged receivables).
- Day to day contact of customers who have past due receivables for payment.
- Support the team leader and leader of credit/collections by absorbing day to day team, cross-business and other leadership tasks.
Requirements
- 3+ years of experience within a similar position (Accounts Receivables).
- Sound knowledge of OTC, collection, dispute.
- Good communication skills - email and voice.
- Ageing report analysis.
- Experience of calling international customers.
- Should be able to work in night shift (5:30 PM to 2:30 AM & 6:30 PM to 3:30 AM IST -during daylight saving.
Benefits
- Health insurance
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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