Join Southern Water's Operational Excellence Team as a Process Excellence Analyst. Identify improvement opportunities, support data - driven change, and drive performance improvement in water operations.
About the role
- Technical professional responsible for operating, maintaining, and documenting Hosting environments at Equinix. Focused on incident management, change planning, and operational excellence.
Responsibilities
- Operate, maintain, and document Hosting environments according to product descriptions
- Respond to incidents, requests, and technical problems, ensuring environment normalization
- Plan and implement changes (fixes, migrations, and improvements)
- Perform root cause analysis and propose technical and operational improvements
- Provide technical support to Layer 1 teams, including escalations
- Participate in projects
- Identify opportunities for improvement and new business
- Handle telephone support with customers and participate in on-call rotations
- Monitor processes with vendors and clients, ensuring deadlines and quality
- Manage service requests (activation/deactivation of products)
Requirements
- Strong experience with Microsoft operating systems (Level 2 support and root cause analysis)
- Extensive experience with Microsoft tools
- Experience planning and executing changes
- Advanced conversational English (will be tested)
- Availability to work night shift from 22:00 to 07:00 (Monday to Friday)
Benefits
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability
- Equinix is an equal opportunity employer. All candidates will be considered for employment regardless of race, color, religion, creed, national or ethnic origin.
- We value diversity of thought and contribution and are committed to providing an equitable work environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Commercial Analyst role at PPG involves data analysis and stakeholder collaboration to enhance sales. Requires strong analytical skills and experience with ERP and BI tools.
Senior Staff Analyst leading primary customer research and intelligence initiatives at Equinix. Design research programs and provide actionable insights for product and marketing strategies.
SAP MM/SD Functional Analyst analyzing incidents and validating data flows in SAP for Kyndryl. Collaborating with teams to ensure configuration accuracy and participation in testing processes.
SAP MM/BPO Functional Analyst focusing on incident resolution and SAP functionalities with a strong emphasis on Procure - to - Pay processes. Engaging in continuous improvement within an AMS service.
SAP BPC Functional Analyst in a hybrid environment resolving incidents and supporting functional analysis. Engaging with cross - system dependencies and maintaining documentation for global business processes.
Sustainability Analyst supporting carbon footprint reduction strategies across global operations. Collaborating on carbon reduction goals aligned with environmental commitments at Hewlett Packard Enterprise.
Senior AEI Analyst ensuring accurate and compliant AEI reporting while driving process improvement initiatives. Collaborate cross - functionally to support operational excellence at Zurich.
Analyst/Associate in UMA Solutions team providing client service and investment strategy support. Collaborating on portfolio analysis and SMA operational issues while ensuring excellent client service.
Senior PMO Analyst in Manila for a global insurer analyzing project data and collaborating with project managers to enhance project management practices.